At GEI Works LLC, an Inside Sales Representative should achieve success in cold or warm calling and outbound strategic development. As an Inside Sales Representative, you will be responsible for primarily outbound sales activities, handling inbound leads and growing a book of business. This will require exceptional communication skills, customer service, providing product solutions, pricing and growing your portfolio through rigorous account development activities. The sales professional will handle some company-produced incoming leads but will primarily be responsible for establishing and growing new accounts through hunting for opportunities, relationship-building, and account development techniques. The successful rep will qualify opportunities, review bids, specs and drawings where required, utilize research techniques and internal software and reporting to identify new targets, establish good communication with customers, and ensure that the customer project, requirements, and needs are fully communicated, quoted and fulfilled. The Inside Sales Representative will manage orders and projects and liaise with other departments as needed to support the customer. The Inside Sales Representative will ensure thorough follow up activities take place that develop the customer relationship and drive further opportunity, repeat sales, and referrals. Accuracy and thoroughness will need to be balanced with timeliness, internal drive, and a sense of urgency.

A professional company image in-person, phone and in concise written e-mail interactions is required. The candidate will need to be detail oriented in administration, able to contribute to a team building, solutions-oriented environment and be motivated by ‘the win’ for both self and company, love building customer relationships, growing accounts and solving problems.

RESPONSIBILITIES:

Be curious, friendly and outgoing, proactive and hungry to make or take a call whether it’s to find a new POC, work with a gatekeeper to gain entry to a decision maker, contact purchasing agents, discuss options with your leads, troubleshoot issues, stay in communication with your customers when there’s a problem, close the sale, and asking for referrals and repeat business. You will spend the bulk of your time on the phone locating appropriate POCs and seeking opportunities to quote our products and solutions , sending proposals. and completing sales. Be genuinely interested in learning about customers and their industries and how our product solutions fit their needs – and you will find success in this role!

• Outbound sales calls, and relationship development of major accounts is a primary focus – including strategic planning and tactical activities in conjunction with sales management to drive growth.
• The Inside Sales Representative is responsible for fully qualifying incoming sales opportunities via web forms, calls, and online inquiries as presented.
• Qualifying customers will include ensuring understanding of the customer’s need, purchasing position, careful recommendations of products to fulfill the need, following up with the customer to ensure the quote and purchase timeline is established, satisfaction in their purchase, and asking for referrals and repeat business. Accounts should be developed for repeat and add-on business.
• The position requires thorough knowledge of numerous products and WILL require study, learning and development in application, industry, and features beyond what is supplied during in-office training and working hours. The position requires someone willing to dedicate time to learning product and application as well as in professional sales skill development.
• This position requires strong business writing skills in order to craft concise, professional and friendly responses, queries, customer communications and support. This will require the creation and modification of documents using GEI’s ERP and CRM software, Google Cloud-based services, Microsoft Office Products, Word, Excel, and Gmail.
• Participation in associations, some limited travel, and marketing events such as tradeshows and seminars may be required.
• Training of Division Team members will occasionally be required. Participation in team-building exercises and skill building training will be on-going and supporting staff in assigned project based work and other duties as assigned.

KNOWLEDGE AND SKILL REQUIREMENTS

• This position requires previous experience and B2B sales in industrial, commercial or construction markets. Previous sales experience and ability to think and work efficiently is a must in this position.
• Bi-lingual English/Spanish given preference
• Current Knowledge of Microsoft Office, computer use and telephone protocol. Duties require professional verbal and written communication skills and the ability to type 50 wpm. GEI Works, LLC expects each employee to maintain strict confidentiality in performing their duties.
• Sales reps will spend long hours sitting and using office equipment and computers, and being located in a busy, open-area office you will be faced with constant interruptions and requests.
• Each team member should demonstrate the following attributes: Team Player, Solutions-oriented, Honest, trustworthy, respectful, possess cultural awareness and sensitivity, flexibility, gratitude and sound work ethics

Qualities for success:

• Enthusiastic, outgoing and professional phone manner
• Positive and competitive nature
• Internal drive to succeed
• Careful attention to detail
• Critical thinking skills and the ability to self-manage
• Strong interpersonal, advocacy and communication skills
• Ability to persuade and influence others
• Ability to quickly learn new information and organize accordingly
• Understanding of markets and audiences for product solutions
• Ability to coordinate multiple tasks, accounts, project and timelines at once

Benefits:

This position offers a base salary + Commissions. It is full-time at our Palm Bay location, M-F 8am -4:30pm. We offer our team members health, dental, vision, and cafeteria plan insurance options, 401k and 401k match (up to 3.5%) paid time off, and paid statutory holidays. We value our team members and look to reward our producers – apply to be part of a great team today!

To apply, please send your resume and a cover letter to info@geiworks.com